Are you ready to advance within your organization? Increase your strategic communication skills and tune up your soft skills in a two-week interactive class designed for beginning and mid-level professionals. Build your personal brand, choose the best medium for the message, and understand common meanings of body language and other forms of nonverbal communication. Explore workplace etiquette and how to cultivate the social side of business, deliver meaningful apologies, praise and gratitude and negotiate business casual. Learn to listen more effectively to both colleagues and customers. Six sessions. Textbook required: The Etiquette Edge: Manners for Business Success by Beverly Langford. Available online from www.chicgeak.com.